Caption Colorado’s new Bison Captioning Software System consists of integrated modules that live on PCs located in our captioners’ homes, our customers’ facilities, our home offices and on streaming servers connected to the public Internet system. Each individual module represents industry state-of-the-art features for its specific purpose. The entire integrated system represents the most sophisticated full service television captioning and Internet text streaming service system available today.
Through our Bison Captioning Software System we can provide traditional television closed captioning services for our customers with significantly improved and more consistent service and quality. Our customers are given selective controls over their caption screen presentation that allows them to minimize screen conflicts and improve the aesthetic functionality of their captioning service for their viewers. The Bison System also provides our customers with a direct communication channel to our captioner, significantly improved emergency service for resolution of operating problems and many new affordable captioning and Internet text streaming services that will improve and enlarge our services to our customers.
Monitor Technical and Operating Conditions
Customers can monitor Internet, modem and encoder connections and the general operating status of the system directly from on-screen lights and displays. Many operating problems can be quickly identified and resolved using this information.
Instant Messaging To Captioner
Customers can send messages, make requests or give special instructions directly to the captioner through a Message Center. Examples; “please standby, programming temporarily delayed”, “please extend captioning beyond regular shift for breaking news coverage” or “experiencing technical problems with captioning.”
Quick Resolution of Emergency Operating Problems
In a matter of just a few minutes, over 90% of operating problems commonly experienced by our customers can be resolved simply by sending an emergency message to our captioner. Minimal time, frustration and involvement of customer representatives.
On-the-Fly Customer Controls
Customer can change the placement of captions and the number of caption lines or temporarily suspend captioning, all on-the-fly. Option is also available to preset up to 4 captioning configurations for use in news, weather and sports segments, emergency captioning, live sporting events, etc.
Visual For Captioners
On their captioning software, captioners can now view the customer’s captioned programming while performing captioning services. This gives the captioner visual confirmation of operating conditions, screen conflicts or other problems and assures optimum service and quality for the customer.
Captioners’ Names
The names of all active and standby captioners appear on the Panel.
Auto-Reconnect To Encoder
Our system instantly and automatically reconnects to the encoder whenever the encoder connection is lost. This feature, when coupled with our ability to allow two or more captioners to be connected to the encoder simultaneously, also assures smooth and uninterrupted captioning service during shift transitions from one captioner to another.
Monitor Captioning Quality
A video screen and separate text streaming box located on the Customer Control Panel gives customers excellent means for monitoring captioning quality. Eliminates need for a display monitor in your Master Control for monitoring purposes.
Increased Security for Customer’s Encoder Connections
Random Challenge/Response Authorization procedures
increases the security over traditional captioning systems by limiting outside
access to approved users.
Realtime Text Streaming of News Content on Website
The various components of the Bison Captioning Software System have been uniquely integrated to allow us to simultaneously stream our realtime captioning text to both the television screen and our customer’s website. This reasonably priced add-on service will allow our customers to continuously stream the text content of their news programming directly to their Internet websites, realtime, whenever Caption Colorado is providing regular realtime captioning of the customer’s television programming. We can also capture individual video frames from the news broadcast and intermittently stream them to the website synchronized with the text. We provide a customizable template for display of the realtime captioning text (with or without still video frames) on the website, or customers may design their own.
Realtime “Captioned” Video on Website
By integrating our Bison Captioning Software System with the software and hardware of several of the country’s largest streaming companies, we can offer realtime captioned video for our customers who want to simultaneously stream their live televised news programming to their website.
“Captioned” News Video Clips Selected Daily for Website Presentation
Our Bison Captioning Software System includes a series of components that allows us to efficiently capture, process and place on our customer’s websites, video clips of news stories selected daily by our customers. The streaming video clips come with 100% accurate captioning that is fully synchronized with the audio. Turn-around time from the time the story appears on television to the time it is ready for viewing on the customer’s website, is approximately 5 minutes for each story minute. Turn-around time for optional Spanish captioning is 30 minutes for each story minute.
Spanish Captioning
With our Bison Captioning Software System we can offer realtime Spanish captioning service on television for Spanish language programming and realtime English to Spanish translation coupled with Spanish captioning on television for English language news and other English language programming. Caption Colorado also offers a Spanish captioning option for Captioned News Video Clips, which offers a more affordable way for our television customers to reach their large Hispanic markets.